Unlike many of our competitors, we take great pride in designing, engineering and building quality clocks using premium materials right here in the great USA our Meriden, Connecticut headquarters. You'll be happy to know our customer service team is stateside too!
We know we shouldn't brag, but our exceptional shipping scorecard speaks for itself – month after month, our shipping department achieves 99% accurate and on-time shipments to our customers and distribution partners. That's a pretty impressive record! Rest assured, you can rest easy knowing that the right Pyramid Time Systems products are delivered right when you need them!
We know you need to count on our clocks 24/7. That's why all of our time clocks, wall clocks and accessories undergo rigorous operational, endurance and temperature testing to guarantee peak performance, dependability and an exceptional user experience overall.
We confidently stand behind all of our products by offering you the industry's best and most comprehensive warranty against defective material or workmanship on all of our time clocks and synchronized wall clocks.
Customer care is at the heart of our core business values. We invite you to call us, email us or chat with us. Our US-based, in-house technical support team is readily available 8am-5pm EST, Monday to Friday. We're committed to providing you with an exceptional ownership experience and pledge to keep your ticker ticking!
Uniting people and harmonizing the workplace goes far beyond our products. The leadership and
employees of Pyramid Time Systems are deeply committed to serving the community we do
business in. Pyramid Time Systems is a longstanding Loyal Community Partner of our local
United Way chapter. We have a solid stake in supporting educational, vocational and healthcare
programs dedicated to improving lives and advancing the common good.
Each and every year, our employees give their time and energy to area non-profits during the
United Way's "Day of Caring" in addition to pledging thousands of company-matched dollars to
the United Way's annual "Give United" fundraising drive.