Tutorials

Articles

  • V5 Time Clock is Off Line

    Follow these steps if V5 Time Clock is Off Line.

    V5 Time Clock is Off Line

  • Changing Pay Class

    Follow these steps to change Pay Class using TimeTrax Version 5 Time and Attendance Software.

    Changing Pay Class

  • 3500/3700 Cleaning & Care Instructions

    Many print problems can be eliminated and the life of your Pyramid Time Clock can be extended simply by making sure that you correctly install your ribbon and keep your time clock clean. Follow these simple step by step cleaning and care instructions for the 3500 and 3700 time clocks.

    3500/3700 Cleaning and Care Instructions

  • 4000/4000HD Care & Cleaning Instructions

    Many print problems can be eliminated and the life of your Pyramid Time Clock can be extended simply by making sure that you correctly install your ribbon and keep your time clock clean. Follow these simple step by step instructions cleaning and care instructions for the 4000 and 4000HD time clocks.

    4000/4000HD Cleaning and Care Instructions

  • Adding Time Cards By Hand

    Adding time on a calculator will not give you the accuracy (hundredths of minutes) that is necessary to accurately add time when computing payroll. The Pyramid Time Clock contains a chip with the mathematical formula necessary to guarantee that time accuracy.

    Adding Time Cards By Hand

  • Changing the Print Ribbon

    1. Remove the cover using the key provided with the unit.
    2. Locate the print ribbon mounted on the ribbon cartridge holder.
    3. Gently push to the right the hold down clip and remove the ribbon from the holder, while pulling on the ribbon tension knob.
    4. Snap in the new cartridge, making sure that the ribbon and print shield loop around the front of the print head. Turn the tension knob to remove any slack in the ribbon.
    5. Replace the cover.
  • No Recorders Found (Ethernet)

  • Password Reset

    Have you forgotten or lost your password?

    The default log in is User Name Admin, Password PTI. If you changed your user name and password and you don’t remember it, please call Customer Service 888 479-7264 Opt 1.

  • Pyramid 4000 Ribbon Installation

    View our step-by-step guide:

    Pyramid 4000 Ribbon Installation

  • Quickbooks Integration

    TimeTrax and Quickbooks Syncing and Exporting. Requirements: Quickbooks Pro or higher. U.S. Versions ONLY. Use this document to guide you through the steps...

    Before you sync


    Exporting hours


    Syncing employees with quickboox

  • Registering a Fingerprint

    Registering an Employee on the TimeTrax Elite Bio

    Before you try to register an employee on the Elite Bio, please make sure you have set up a supervisor ID under keypad entry and you have already given your employees card numbers on the employee detail screen.

    1. To set up a supervisor ID, Click on Add on the Keypad Punch Screen.
    2. Add an 8 digit supervisor number under Prox Card on the bottom left of the screen.
    3. Add a Supervisor Description (can be the supervisors name if you like).
    4. Click Save.

    Now you are ready to register your employee's fingerprints.

    Supervisors must register employees on each terminal they will be using.

    Step 1

    1. Hit the F4 key.
    2. ID# : will appear on the screen.

    Step 2

    1. Enter your Supervisor ID and hit enter then F4.
    2. User ID: will appear on the screen.

    Step 3

    1. Enter your employee’s card number and press enter.

    Step 4

    1. Scan 1 of 2 will appear on screen.
    2. Have the employees place their finger on the scan.
    3. Scan 2 of 2 will appear on the screen.
    4. Have the employee place the same finger on the scan.
    5. Enroll Succeeded will appear on the screen.
    6. This employee is all set.

    Step 5

    1. Enroll Another? will appear on the screen.
    2. If you don’t want to enter another employee, just hit clear and you are set.
    3. If you want to register another employee immediately, hit enter.
    4. User ID: will appear on the screen.
    5. Enter the next employee’s card number and press enter.
    6. You are now back on step 4.

    Please note: Anytime you make an error during one of the steps above, just hit clear and start from the beginning.

  • Sample TimeTrax Reports

  • V4 Moving your database from 1 pc to another

    Grabbing your database from Windows 7 and above and moving into to another Windows 7 or above.

    V4 Moving DB

  • V5 Fingerprint Registration

    Follow these instructions to register your employees fingerprints at the clock.

    V5 Employee Registration

  • V5 Moving your database from 1 PC to another

    Please follow these directions to move your data from 1 PC to another with your Version 5 software.

    V5 Moving DB

  • USB Driver Fix for Windows Vista, 7, 8 & 10

    Use this USB fix for Windows Vista, 7, 8 & 9.

    USB Driver Fix for Windows Vista, 7, 8 & 9.